GGC365 is committed to protecting the privacy and security of your personal data. This document clearly explains how we collect, use, and keep your information safe at all times.
Your data is protected with 256-bit SSL encryption on every transaction.
We fully comply with Malaysia's Personal Data Protection Act 2010.
Your personal data is never sold or shared with third-party advertisers.
You have the right to access, correct, or request the deletion of your data.
You can manage your cookie preferences at any time through the settings.
Our privacy team is available 24/7 to assist with data-related inquiries.
GGC365 takes our responsibility to protect every player's personal information seriously. This Privacy Policy ("Policy") transparently describes how we collect, use, store, disclose, and protect your personal data when you use the GGC365 platform — whether through our website, mobile app, or any other service channel.
We operate in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. By using the GGC365 platform, you consent to the collection and use of your personal data as described in this Policy.
If you disagree with any part of this Privacy Policy, you are advised not to proceed with registration or use of the GGC365 platform. We will notify you of any significant changes to this Policy via a prominent notice on our website.
This Privacy Policy applies to all users who register or use GGC365 services, including registered players, website visitors, and any individuals who interact with our customer support team. It covers all data collected through the GGC365 website, mobile app, and communication channels.
GGC365 only collects data that is strictly necessary to provide you with a safe, fair, and efficient service. The data we collect falls into several main categories:
When you register a GGC365 account, we collect the information required to verify your identity and fulfil KYC (Know Your Customer) requirements:
To securely process deposits and withdrawals, we collect information related to your payment method. This data is handled to the highest security standards and is not retained in our systems once the transaction has been completed:
GGC365 records your gaming activity to maintain platform integrity, detect any fraud, and allow you to review your own game history:
When you contact the GGC365 customer support team or interact through our communication channels, we retain records of those communications for the purposes of complaint resolution and service improvement:
GGC365 uses your personal data solely for lawful and transparent purposes. Below is a summary of how your data is used in the day-to-day operations of our platform:
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Identity verification & KYC | Identity data, identification documents | Legal obligations |
| Deposit & withdrawal processing | Financial data, payment methods | Contract performance |
| Fraud detection & security | Usage data, IP address, sessions | Legitimate interests of GGC365 |
| Customer support & complaints | Communication data, account history | Contract performance |
| Responsible gaming | Game history and betting patterns | Legal obligations |
| Marketing communications | Email, phone number | User consent |
| Analytics & platform improvement | Anonymised usage data | Legitimate interests of GGC365 |
GGC365 will not use your personal data for any purpose beyond those stated above without first obtaining your additional consent. You may withdraw consent for marketing communications at any time through your account settings.
GGC365 does not sell, rent, or trade your personal data to any third party for commercial purposes. However, in certain limited and legitimate situations, we may share your data with the following parties:
To process your deposit and withdrawal transactions, the necessary financial data will be shared with certified payment service providers such as DuitNow, FPX, Touch 'n Go eWallet, Boost, and GrabPay. All of these providers are subject to their own privacy policies and security standards as regulated by Bank Negara Malaysia.
Some minimal game session information may be shared with third-party game providers that supply game titles on the GGC365 platform. This data covers only the information required to process bets and wins, and does not include your full personal identity details.
GGC365 will disclose your personal data when required to do so by applicable Malaysian law, a valid court order, or an official request from a law enforcement agency. Any such disclosure will be made in strict accordance with proper legal procedures.
GGC365 invests seriously in security infrastructure to ensure your personal data remains protected at all times. We combine multiple layers of technical and operational security to provide comprehensive protection:
While ggc365 takes all reasonable precautions, no security system can guarantee 100% absolute protection. In the event of any data security breach that materially affects you, ggc365 is committed to notifying you within a reasonable timeframe and taking immediate corrective action.
GGC365 retains your personal data only for as long as necessary for the purposes stated in this Policy or as required by applicable Malaysian law. Our data retention schedule is as follows:
| Data Category | Retention Period | Reason |
|---|---|---|
| Active account data | Throughout the active account period | Ongoing account management |
| Financial transaction records | 7 years after transaction | AML & tax legal requirements |
| KYC Documents | 5 years after account closure | Regulatory compliance obligations |
| Support communication logs | 3 years | Complaint referral and improvement |
| Game log data | 2 years | Game dispute verification |
| Access and session logs | 12 months | Security and fraud detection |
| Marketing data (after unsubscription) | Deleted within 30 days | Respecting user preferences |
Once the specified retention period has ended, your personal data will be permanently deleted or safely anonymised using industry-standard procedures.
Under Malaysia's Personal Data Protection Act 2010, you have certain rights regarding your personal data that we hold. GGC365 fully respects these rights and provides straightforward mechanisms for you to exercise them:
You have the right to request a copy of the personal data we hold about you. We will provide the data within 21 working days.
If your data is inaccurate or outdated, you have the right to request a correction. Updates can be made directly through your account or via customer support.
You may request the deletion of your personal data, subject to applicable legal retention obligations.
You may opt out of marketing communications at any time via the unsubscribe link in our emails or through your account settings.
To exercise any of the above rights, please contact our privacy team at [email protected] clearly stating your request. We will process it fairly and in a timely manner.
GGC365 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. The following are the types of cookies we use:
You can manage or disable cookies at any time through your browser settings. Please note, however, that disabling certain cookies may affect the functionality and user experience of the GGC365 platform.
GGC365 reserves the right to modify or update this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or added platform features. Whenever we make significant changes, we will take the following steps to keep you informed:
Your continued use of the ggc365 platform after any Privacy Policy changes take effect will be considered your acceptance of the updated terms. We encourage you to review this Policy periodically.
This Privacy Policy is the latest version and is effective from January 2026. Any earlier versions are no longer applicable.
If you have any questions, concerns, or requests regarding this Privacy Policy or how GGC365 handles your personal data, our privacy team is ready to assist. You can reach us via:
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